Frequent Asked Questions
Account Creation Information
To create an account, visit our ‘Sign-Up’ page, fill in your details, and confirm your email for account activation. After that, you can manage your profile settings and ensure password security.
To check your ongoing orders, navigate to my-account page after login.
Payment And Shipping
FROKME accepts various payment methods, including credit/debit cards, net banking, and mobile wallets. Rest assured, all transactions are secured with SSL encryption for your safety.
FROKME offers different shipping options with varied delivery times to suit your preferences. Once your order is shipped, a tracking number will be provided for real-time tracking.
Returns and Replacements
No, you can always checkout as a guest!
If you are unsatisfied with your purchase, you can initiate a return within 7 days for a full refund. Please ensure that the products are in their original condition. The product’s packaging should be intact while returning along with the price tag.