At Frokme.in we make-to-order. We typically take 14-21 business days to process all orders and an additional 1-3 days for shipping within India.

1. Please make sure that your shipping address is correct, as we will not be able to redirect orders once they are dispatched to you.
   
   
2. Before we dispatch your purchase, we may need to confirm your details with you. We will do our best to keep delays to a minimum. 
   
3. Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed. Please note this can take longer during our sale periods when it may take up to 72 hours for shipments to be dispatched. We ship via Delhivery depending on the delivery pin code.
   
   
4. Shipping in India comes at an additional cost based on the pincode.
   
   
5. First purchase discounts don't apply on items that ship in 72 hours (3 business days).
   
   
6. A flat INR 300/- is chargeable for returns and exchanges for orders purchased and need to be returned or exchanged due to size issues. 
   
   
7. Items that ship within 72 hours during the sale period, will be shipped within 3 business days. Delivery for the same will vary for every pin/ zip code. If the order is for mixed items, the delivery will be within the standard timeline.
   
   
8. We work closely with our shipping partner to minimise the potential impact of custom delays. We are not responsible for any delays caused by issues in transit.
   
   
9. All orders will require a signature up on receipt.

Insurance

Frokme.in insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not, you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Frokme.in and transfer of responsibility in the same way.

Taxes & Duties

Prices on the product are inclusive of taxes and duties. For more information please write to support@frokme.in.